In order to meet the ad hoc requirements of students searching for jobs or higher education, IOU provides provisional e-transcript, provisional hardcopy transcript, and provisional degree to assist our students. 

Provisional E-Transcript:

The provisional e-transcript is available to students once per semester for a charge of $5 USD. After the payment, the transcript is instantly available for download. To meet the international standards the transcript is issued with GPA. 

Provisional Hard Copy Transcript:

Students can obtain the provisional hard copy transcript for a fee of $85 USD and the transcript is delivered to their doorsteps within 2 to 3 weeks time. 

Students present in The Gambia may obtain a provisional hard copy transcript from the IOU Headquarters for a fee of $5 by applying online and then visiting in person to collect it.

Provisional Degree

As the certificate issuance is a lengthy process and it takes at least 6 months to issue the certificate. Therefore to facilitate the graduates IOU provides the service of a provisional degree for a charge of 85 USD. The provisional degree will reach the student within 3 to 4 weeks from the time request is made and it will remain valid until the original certificate is issued by the university. For more information please visit the link here.

Graduates present in The Gambia may obtain a provisional hard copy degree from the IOU Headquarters for a fee of $5 by applying online and then visiting in person to collect it.

 

Duplicate Certificate Issuance Policy

The International Open University (IOU) provides a service for graduates who require a duplicate of their degree certificates, diplomas, or other academic documents due to loss, damage, or other unavoidable circumstances. Below are the details of the policy:

Eligibility Criteria

Graduates may apply for a duplicate certificate in the following circumstances:

• The original document is lost or stolen (police report required).
• The original document is damaged or illegible.
• The original document has been destroyed.
• The document is inaccessible due to natural disasters or unavoidable events.

Application Process

To apply for a duplicate certificate:

1. Submit a formal request using the prescribed form.
2. Provide supporting documents, including:
   • A sworn affidavit detailing the loss or damage.
   • A police report for stolen documents.
   • The damaged document (or evidence of destruction if unable to send).
3. Pay the applicable processing fee.

Processing Time

The processing time for duplicate certificates is approximately 6 to 8 months from the date of submission.

Reissued Certificate Details

• The duplicate certificate will be marked “DUPLICATE” and include the reissue date.
• The original issuance date and other details will remain unchanged.

Contact Information

For inquiries or to start the application process, please contact the Graduation Office at: graduation.office@iou.edu.gm

Note: This policy applies exclusively to graduates who have received their original certificates from IOU.

 

Degree Verification by the Registrar’s Office

The Registrar’s Office at the International Open University (IOU) is responsible for verifying the awarded degrees and transcripts. Our commitment is to provide this essential service for the benefit of our valued students and alumni at no cost.

Verification Details: The service includes confirmation of degree(s) awarded, date conferred, grades attained, and other relevant details.

Processing Time: Normal processing time for degree verification is 1 – 3 business days. Please allow for additional processing time during peak periods, such as the end and beginning of semesters.

Processing Fees for Physical Document Requests: A processing fee will be applicable for requests requiring a physical copy of the document.

Contact Us for Assistance: For degree verification purposes, please reach out to us at any of the following email addresses:

graduation.office@iou.edu.gm

associate.registrar@iou.edu.gm

registrar@iou.edu.gm

We are here to ensure a seamless and efficient verification process for you.