Welcome to IOU Careers!

Thank you for your interest in employment at International Open University. Explore the wide range of career opportunities available at IOU, establish a personal profile, and apply for open positions.

Eligible candidates are required to submit their recently updated CVs to careers@iou.edu.gm.

Featured Jobs:

Vacancy No: 1

Donation Manager

Job Description:
The Donation Manager plays a pivotal role in securing financial support for IOU’s 1MAS scholarship program and other projects. They are responsible for developing and implementing fundraising strategies, engaging with donors, and maintaining the donation platform. Click here to view complete details

Qualifications:
Bachelor’s degree in marketing, communications, nonprofit management, business, or a related field.

Experience:
At least 3-5 years of experience in fundraising, donor management, or nonprofit development roles.

Skills:

• Communication Skills:
  Excellent written and verbal communication to engage donors effectively.
  Ability to craft compelling fundraising appeals and stories.
• Relationship Building:
  Strong interpersonal skills to connect with donors, partners, and HNWI.
  Empathy and active listening to understand donor motivations.
• Fundraising Expertise:
  Knowledge of fundraising techniques, including social media advertising, crowdfunding, major gifts, and grant writing.
  Experience in donor prospecting and cultivation.
  Fundraising landscapes evolve; the Donation Manager should stay informed about industry trends and adapt strategies accordingly.
• Technical Proficiency:
  Familiarity with WordPress or similar content management systems.
  Basic understanding of web analytics and donation tracking tools.
• Ethical Conduct:
  Maintain Islamic ethics, integrity, transparency, and confidentiality in all fundraising activities.

Location:
Remote Work

Deadline:
30 June 2025.

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm

Vacancy No: 2

Full-Stack WordPress Developer

Job Description:
A Full-Stack WordPress Developer that is proficient in both front-end and back-end web development, capable of building complete websites based on custom themes from start to finish.

Qualifications:
Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field (A diploma or relevant certification may be considered with sufficient experience.)

Experience:

• Minimum of 3 years’ experience

Skills & Competencies:

• Back-end Development
  • Deep understanding of the WordPress CMS
  • Expertise in core theme development (Gutenberg, WPBakery, Elementor)
  • Skilled in custom plugin development
  • Proficient in working with PHP, JavaScript
• Front-end Development
  • Advanced knowledge of front-end technologies
  • Ability to translate design mockups into fully functional websites using HTML, CSS, JavaScript, and PHP
  • Creates pixel-perfect layouts, smooth animations, and responsive designs that perform seamlessly across all devices

Location:
Remote

Contract Type:
Full time

Deadline:
20 June 2025.

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm Please mention “Back-end Development)” in the subject line.”

Vacancy No: 3

Arabic language Instructor

Job Description:
The role involves managing students in assigned courses by facilitating learning, addressing academic queries, conducting live sessions, grading assignments, and ensuring timely communication. The position also includes responsibilities related to curriculum support, assessment design, and academic engagement across various platforms. Click here to view complete details

Qualifications:
Ph.D. in Arabic language or at least Master’s Degree in Arabic Language from an accredited university.

Experience:

• Minimum 5–10 years of academic experience in teaching Arabic Language.
• Proven research and publication track record in Arabic language, or related fields.
• Experience in curriculum development, student supervision, and academic administration.

Skills & Competencies:

• Arabic native speaker
• Very good background in English
• Strong leadership and strategic planning skills.
• Excellent in using computer skills
• Excellent teaching, research, and publication capabilities.
• Ability to mentor student’s their professional growth.
• Exceptional communication, organizational, and problem-solving abilities.

Location:
Remote

Contract Type:
Temporary

Deadline:
15th June 2025.

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm Please mention “Arabic language Instructor)” in the subject line.”

Vacancy No: 4

Head of Department – Law

Job Description:
The Head of Department (HoD) – Law is responsible for providing academic leadership, managing faculty and curriculum, overseeing research activities, and ensuring the department meets its strategic goals in line with institutional values. The HoD is expected to promote a culture of excellence in teaching, research, and legal scholarship. Click here to view complete details

Qualifications and Experience:

• Preferred Education & Experience: PhD or equivalent in Law from a recognized institution and a minimum of 10 years of academic experience, with at least 5 years in a leadership or management role. (OR)
• Minimum Education & Experience: MSc or equivalent in Law from a recognized institution and a minimum of 15 years of academic experience, with at least 7 years in a leadership or management role.

Key Skills and Competencies:

• Strong leadership and interpersonal skills.
• Excellent knowledge of legal education trends and regulatory frameworks.
• Proven ability to manage teams and foster collaboration.
• Strategic thinking and organizational management.
• Excellent communication and conflict-resolution abilities.

Location:
IOU HQ, The Gambia

Contract Type:
Full-Time Contractual

Department:
Faculty of Law

Reports to:
Vice Chancellor

Deadline:
15th June 2025.

Apply Now:
Submit your resume, covering letter, and professional references to hr.assistant@iou.edu.gm Please mention “Head of Department – Law)” in the subject line.

Vacancy No: 5

Receptionist

Job Description:
The Receptionist will be the first point of contact for all visitors, clients and callers to the IOU Headquarters. The role is a customer-facing position includes providing general administrative support and ensuring smooth communication between departments, staff, students, and external stakeholders. Click here to view complete details

Qualifications:

• Bachelor’s Degree in Business Administration, Customer care, Business Management or a related field.

Experience:

• Minimum 3 years of experience in a customer-facing or front-desk administrative role.

Skills & Competencies:

• Excellent communication skills – both verbal and written, to interact effectively and courteously.
• Professional appearance and demeanor to represent IOU effectively at the front desk.
• Strong interpersonal and customer service skills – with the ability to respond to inquiries, complaints, or requests with patience and tact.
• Customer service orientation – ensuring a welcoming, helpful and positive experience for all stakeholders.
• Good command of office software (computer skills including proficiency in Microsoft Word, Excel, Email.
• Basic administrative – ability to handle calls, scheduling, and managing front desk operations.
• Ability to handle confidential information with discretion.
• Organizational and multitasking abilities.

Location:
IOU HQ, The Gambia

Contract Type:
Full-Time

Deadline:
8th of June 2025.

Apply Now:
Interested candidates are encouraged to submit their updated CVs along with a cover letter detailing their interest in the position to hr.assistant@iou.edu.gm / Visit at HQ Kanifing (HR office)

Vacancy No: 6

Head of Department – Academic (Islamic Banking & Finance)

Job Description:
The Head of Department (HOD) – Islamic Banking & Finance will be responsible for the strategic leadership, academic oversight, and management of the department. Under the guidance of and reporting to the Dean, Faculty of Liberal Arts & Sciences, the HOD will ensure the effective utilization of academic resources, faculty development, and research growth within the department. The role also involves contributing to the overall strategic development of the university while undertaking institution-wide responsibilities.

Key Responsibilities:

1. Core Responsibilities

• Provide strong leadership and strategic vision for the department’s academic and research priorities.
• Develop and implement strategies to enhance academic standards and faculty development.
• Oversee teaching quality, research output, and curriculum development.
• Supervise and support faculty research initiatives, publications, and academic projects.
• Ensure effective administration of research funds and academic resources.
• Lead the department in planning and implementing university policies and strategic decisions.
• Represent the department in faculty meetings and contribute expert insights.
• Maintain quality assurance standards and ensure compliance with academic best practices.
• Act as a mentor and guide for faculty and students, promoting a culture of academic excellence.
• Manage and oversee departmental operations within tight deadlines and competing priorities.

2. Day-to-Day Responsibilities

• Monitor the quality of faculty teaching, student engagement, and assessment grading.
• Conduct periodic evaluations of faculty performance and provide reports to the Dean and Faculty Manager.
• Suggest and assist in the implementation of faculty and curriculum enhancements.
• Ensure that assessment moderation and examination quality control are maintained.
• Address academic concerns, student queries, and faculty-related issues.
• Supervise peer review processes for exams and assessment materials.
• Promote a strong research culture, encouraging faculty and students to engage in high-quality academic research.
• Facilitate faculty contributions to the university’s research journal and guide students in publishing scholarly work.
• Oversee the development of new curriculum, revisions, and recertification processes.
• Participate in faculty recruitment, training, and professional development initiatives.
• Undertake any additional responsibilities as assigned by the Dean and/or Deputy Vice Chancellor – Academics.
  Required Qualifications & Skills

2. Required Qualifications & Skills:

Educational Background

• Ph.D. or Master’s Degree in Islamic Banking, Islamic Finance, Economics, or a related field from a recognized institution.
• Professional certifications in Islamic finance (e.g., AAOIFI, CIBAFI, CIFP, or similar) are preferred.

Experience

• Minimum 5–10 years of academic experience, preferably in Islamic banking and finance.
• Prior leadership experience in academia, such as Head of Department, Program Director, or Dean.
• Proven research and publication track record in Islamic finance, Shariah compliance, or related fields.
• Experience in curriculum development, faculty supervision, and academic administration.
  a) Relevant work experience with Islamic financial institutions is essential.
  b) Experience in a multicultural and diverse work environment is required.
  c) Prior experience in blended learning environments will be highly preferred.

3. Skills & Competencies

• Strong leadership and strategic planning skills.
• Excellent teaching, research, and publication capabilities.
• Deep understanding of Islamic banking, financial regulations, and Shariah compliance.
• Ability to mentor students and faculty in academic and professional growth.
• Strong networking and collaboration skills with Islamic financial institutions and regulatory bodies.
• Exceptional communication, organizational, and problem-solving abilities.

Location:
Remote

Job Type:
Full Time

Deadline:
15th may 2025.

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Head of Department – Academic (Islamic Banking & Finance)” in the subject line.”

Vacancy No: 7

Creative Manager

Main Responsibilities:

• Lead the creative direction, vision, and strategy for all visual and written content across digital, print, and video platforms to ensure a cohesive brand identity.
• Oversee the development of compelling marketing campaigns and educational materials, ensuring alignment with the university’s values and mission to reach diverse global audiences.
• Collaborate with cross-functional teams including marketing, design, and academic departments to create innovative, student-centric content that engages, educates, and inspires.
• Manage and mentor a team of designers, copywriters, video producers, and other creative professionals to deliver high-quality work that meets deadlines and exceeds expectations.
• Direct the creation of digital assets such as social media graphics, website visuals, email templates, and promotional videos, ensuring they resonate with target audiences and enhance engagement.
• Ensure that all creative materials follow best practices for user experience (UX) and are optimized for performance across different digital platforms.
• Develop and maintain brand guidelines and ensure consistent application across all touchpoints.
• Drive ideation for new creative concepts, campaigns, and storytelling formats to strengthen IOU’s position as a leader in online education.
• Stay informed about industry trends, emerging design techniques, and digital media innovations, integrating new ideas into IOU’s creative strategy.
• Collaborate with external agencies, freelancers, and vendors when necessary to support larger campaigns or special projects.
• Perform analytics to improve ad copies, designs, experiments and various formats. Own the performance of creatives.
• Able to utilize various AI platforms to efficiently create different types of creatives.

Key Responsibilities:

• Bachelor’s degree in Design, Fine Arts, Marketing, or a related field.
• 5+ years of experience in creative leadership roles, preferably within the education or e-learning sector.
• Proven experience in overseeing all aspects of the creative process, from concept development to final execution.
• A strong portfolio demonstrating expertise in digital, print, and video production, as well as a track record of leading successful campaigns.
• Excellent leadership and team management skills, with the ability to inspire and guide a team toward creative excellence.
• Strong knowledge of branding, visual storytelling, and user-centered design principles.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) and other creative tools.
• Awareness of the latest AI platforms for creatives
• Exceptional communication and presentation skills, with the ability to pitch ideas and articulate creative concepts clearly to stakeholders.
• A passion for innovation, creativity, and pushing boundaries while staying aligned with brand objectives and educational values.
• Experience working in a fast-paced, deadline-driven environment.

Location:
Remote

Job Type:
Full Time

Deadline:
15th of June 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Application for Creatives Manager” in the subject line.”

Vacancy No: 8

Chief Marketing and Sales Officer(CMSO)

Job Description:
The Chief Marketing and Sales Officer will develop and execute the company’s revenue generation strategy through marketing and sales. CMSO should be developing and executing the marketing strategy to enhance brand awareness, drive customer engagement, and support the company’s growth objectives.The CRO will lead and supervise multiple departments (marketing, sales, creatives, content)

Key Responsibilities:

• Strategy Development: Design and implement comprehensive revenue strategies through marketing and sales that align with the University’s growth objectives.
• Brand Management: Oversee brand development and positioning to ensure a consistent and compelling brand message across all marketing and sales channels.
• Sales Leadership: Oversee the sales department, setting targets, and driving performance to achieve and exceed revenue and student enrolment number goals.
• Marketing Alignment: Lead the marketing team (online and onground) to create integrated marketing strategies that drive demand generation and brand awareness.
• Market Analysis: Conduct market research to identify trends, customer needs, and competitive positioning to inform strategic decisions.
• Partnership Development: Identify and cultivate strategic partnerships to enhance revenue opportunities.
• Team Management: Build and mentor a high-performing marketing and sales team, fostering a culture of creativity and collaboration.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources and ROI measurement.
• Performance Metrics: Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of marketing initiatives and adjust strategies as needed.
• Finance: Collaborate with the finance department to budget and track revenue performance.
• Cross-Functional Collaboration: Work closely with product and operations teams to ensure alignment and support for revenue initiatives.
• Reports and Forecasts: Present revenue reports and realistic forecasts to the executive team
• Pricing Strategies: Establish and implement pricing strategies.

Qualifications:

• Bachelor’s Degree: In Business Administration, Finance, Marketing, Economics, or a related field.
• Master’s Degree (Preferred): MBA (Master of Business Administration) or other relevant advanced degrees (e.g., Master’s in Finance or Marketing)
• Extensive Experience in Revenue Generation (7+ years)
• Senior Leadership Experience (5+ years)
• Proven experience in a senior revenue-generating role, preferably as a CMSO, VP of Sales, or similar position.
• Strong understanding of sales and marketing processes, customer acquisition, and retentionstrategies.
• Excellent leadership skills with a track record of building and managing high-performing teams.
• Data-driven mindset with the ability to analyze and interpret metrics to drive decision-making.
• Exceptional communication and interpersonal skills

Location:
Remote

Job Type:
Full Time

Deadline:
20 June 2025.

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Chief Marketing and Sales Officer(CMSO)” in the subject line.”

Vacancy No: 9

Admission Counsellor (s)

Job Responsibilities:

• Call potential leads existing and newly registered students and persuade them to enroll utilizing specific knowledge gained of the university’s programs..
• Do intense follow-up through reminder calls and emails.
• Call the assigned leads within 24 hours and mark the task complete in CRM. Counsel the students to choose the right program.
• Equip yourself with detailed information on all programs offered by the University, its policies, and the latest announcements.
• Equip yourself with knowledge of registration and payment processes and guide the students in resolving their issues.
• Assist students in resolving registration, admission and payment-related issues and concerns.
• Coordinate with the Registrar's office and payments officer on admission or payment pending issues of the new registrants.
• Make efforts to resolve student queries firsthand, for issues you aren’t aware of, liaise with the Student Recruitment manager to resolve their queries.
• Meet the daily calling target, record calls and update the daily report at the end of the day.
• Actively participate in open house sessions to convert potential leads into enrolled students.
• Attend online team meetings.
• Any other related tasks needed for achieving the successful sales conversion of potential leads.

Qualifications: 

Bachelors or Masters degree in any field.

Experience: 

Minimum 3 years of sales experience preferably online

Skills: 

Exceptional customer service skills. Competence in desktop applications and the utilisation of online software systems, such as Google Workspace, CRMs and Zoom

Location:

Remote

Job Type:
Full-time/Part-time

Deadline:
18th June 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Admission Counsellor (s)” in the subject line.

Closed vacancies

Vacancy is closed

Training Specialist

Job Summary:

The Training Specialist is responsible for designing, delivering, and evaluating training programs for university faculty, staff, and administration. This role ensures that all training initiatives align with the university’s strategic goals, enhance employee performance, and foster a culture of continuous learning. The ideal candidate will possess expertise in instructional design, facilitation, and program evaluation tailored to a university environment.

Key Responsibilities:

1. Training Program Design and Development:
   • Conduct needs assessments to identify training gaps for faculty and administrative staff.
   • Design and develop training programs, workshops, and e-learning modules tailored to university-specific needs, including academic development, administrative processes, and compliance.
   • Develop and update training materials, manuals, and media resources.
2. Training Delivery and Facilitation:
   • Deliver in-person and virtual training sessions to faculty, staff, and leadership.
   • Facilitate professional development programs, including orientation sessions for new employees in academic and administrative wing.
   • Create an engaging and interactive learning environment that encourages active participation.
3. Program Evaluation and Improvement:
   • Monitor and evaluate the effectiveness of training programs using surveys, feedback, and performance metrics.
   • Analyze data to measure the impact of training and recommend improvements.
   • Stay updated on best practices in higher education and incorporate them into training initiatives.
4. Collaboration and Stakeholder Engagement:
   • Partner with academic and administrative departments to ensure alignment of training programs with institutional goals.
   • Collaborate with subject matter experts to develop specialized training sessions.
   • Act as a resource for faculty and staff seeking professional development opportunities.
5. Compliance and Regulatory Training:
   • Design and deliver training on university policies, procedures, and accreditation requirements.
   • Ensure all employees receive mandatory compliance training, including anti-discrimination, data privacy, and workplace safety.
6. Technology and Resource Management:
   • Leverage learning management systems (LMS) and other tools to deliver and track training.
   • Maintain an up-to-date library of training materials and resources.
   • Provide technical support for virtual training platforms.
7. Professional Development Advocacy:
   • Promote a culture of lifelong learning and encourage participation in training programs.
   • Research and recommend external training programs, certifications, and conferences for faculty and staff.

Location:
Remote

Job Type:
Full-time

Deadline:
30th April 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Training Specialist” in the subject line.

Vacancy is closed

Russian Campus Coordinator

Job Description:
The Russian Campus Coordinator plays a vital role in ensuring seamless operations across various university processes, including student enrollment, payment management, academic support, and end-of-semester tasks. This position requires strong organizational and communication skills to maintain efficiency and collaboration with students, faculty, and administrative teams.

Qualifications

• A bachelor’s degree in any field
• Proficiency in English and Russian

Experience:
Minimum 3 years of experience in an administrative role

Skills:

• University Promotion & Student Enrollment
• Payment Processing: Managing staff payments and financial reports
• Website Setup for the New Semester
  • Updating calendars, dates, and exam schedules
  • Uploading new tests and resources
  • Organizing live lessons and managing schedules
• Student Support:
  • Answering academic-related inquiries and addressing test-related issues
  • Grading tests and facilitating Tajweed study groups
  • Monitoring teacher performance (ensuring prompt responses and timely grading of assignments)
• Teacher and Staff Management
  • Renewing teacher contracts each semester
  • Sending staff salaries
  • Preparing monthly financial reports
• End-of-Semester Tasks
  • Verifying ungraded assignments and archiving grades
  • Allowing time for students to report discrepancies in grades
• Graduate Support
  • Collaborating with the alumni department to correct technical issues and grade discrepancies
• Additional Administrative Tasks as required

Location:
Remote

Deadline:
23rd of March 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Russian Campus Coordinator” in the subject line of the email.

Vacancy is closed

Human Resources Assistant (HRA)

Job Description:
The Human Resources Assistant (HRA) is a critical member of the Human Resources department, responsible for providing administrative and operational support to ensure the effective functioning of HR processes.

Qualifications:
A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.

Experience:
A minimum of 3 years of experience in the HR field, preferably within an educational or corporate environment.

Skills:

• Strong organizational skills with exceptional attention to detail and the ability to manage multiple tasks effectively.
• Excellent verbal and written communication skills, with a strong ability to interact professionally with staff at all levels.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with HR management systems such as Zoho.
• Demonstrated ability to handle sensitive and confidential information with the highest level of integrity.

Location:
Remote

Deadline:
30th April 2025

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm

Vacancy is closed

Director of Academic Affairs

Key Responsibilities:

1.Academic Leadership, Coordination and Management:

• Assist DVC Academics in the development and execution of the academic vision and goals aligned with the institution’s mission.
• Establishing strong academic leadership and coordination between various departments and teams of IOU.
• Work collaboratively with deans, department heads, faculty, and staff to ensure academic standards, policies, and objectives are met.
• Contribute to the long-term planning of academic programs and curricula to ensure alignment with institutional priorities and student needs.
• Coordination with external partners to further strengthen the development process of the university.
• Demonstrate strong, clear, communication, consulting students and stakeholders on academic strategy development.

2.Support Curriculum and Program Development:

• In coordination with DTL, monitoring and ensuring that the quality of teaching is maintained and continuously improves with the passage of time.
• In coordination with DTL, ensure academic offerings meet both internal quality standards and external accreditation requirements.
• Support and promote innovative and interdisciplinary teaching practices and curriculum delivery.

3.Faculty Support and Development:

• Provide leadership and resources for faculty development, including professional growth opportunities, mentoring programs, and support for research and scholarship.
• Foster a positive academic environment by supporting faculty in their roles as educators and researchers.
• Monitor and evaluate faculty performance, contributing to annual reviews and tenure/promotion processes.
• Lead development of academic standards to ensure that the Faculty complies with the parameters of academic quality.

4.Academic Policies and Procedures:

• Develop, update, and enforce academic policies that promote academic integrity, excellence, and inclusivity.
• Serve as a resource to academic departments and faculty regarding academic regulations, grading policies, and student concerns.

5.Support Academic Research:

• Strengthening the research culture in IOU, which includes but not limited to close coordination with DRP in improving the quality of IOU’s research publications.
• Coordinating with DRP in organising IOU’s conferences and seminars.
• Reviewing Masters and PhD theses as a process of internal evaluation to ensure that each thesis has achieved the required standard before sending it to the external examiner.
• Being the internal reviewer of IOU, reviewing manuscripts of books and other academic documents to ensure the quality.

6.Student Academic Success:

• Work with student services and academic advising to create systems that support students in achieving academic success.
• Promote initiatives that enhance student retention and graduation rates through academic interventions, tutoring, and advising programs.
• Administering university’s PhD programs including student recruitment, retention and program management.
• Administering Masters and PhD theses which includes, liaising with Theses Coordinator, respective HODs, DRP, supervisors, students, internal and external examiners, administering oral defences and the follow up processes.

7.Budget and Resource Management:

• Under the guidance of DVC Academics, develop and manage the budget for academic affairs, ensuring resources are allocated effectively to support academic programs and faculty development.
• Advocate for necessary resources and funding to maintain and improve academic quality across departments.

8.Collaboration and Communication:

• Serve as a liaison between the academic division and other departments, including student affairs, enrollment management, and administration.
• Communicate effectively with faculty, students, staff, and external stakeholders to ensure smooth operations within the academic structure.

9.Data and Reporting:

• Utilize academic data to inform decision-making and institutional planning.
• Provide regular reports on academic performance, program outcomes, faculty development, and other key metrics to senior leadership.

10.Assisting DVC-Academics in any other tasks assigned by him.

Eligibility Requirements:

• Doctoral degree / Specialist end-of-field degree from a recognised university
• Ten years’ teaching/research experience including eight years post-doctoral experience.
• Ten research papers published in reputed refereed academic journals.
• Experience in managing staff and academic activities in a virtual environment.

Location:
Remote

Job Type:
Full Time

Deadline:
5th of February 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Application for Director of Academic Affairs” in the subject line.”

Vacancy is closed

Admissions Coordinator

Position Overview:

We seek dynamic and proactive individuals to join our admissions coordination team, which is responsible for managing new leads and providing excellent customer support. The team will engage with prospective students through CRM chat platforms to encourage sign-ups and provide accurate information. This role requires effective communication skills, attention to detail, and the ability to handle multiple conversations simultaneously.

Key Responsibilities:

1. Lead Management:
   • Respond promptly to incoming chats from prospective leads.
   • Address queries, provide relevant information, and guide leads through the sign-up process.
   • Ensure a smooth transition of signed-up leads to the admissions counselor.
2. Support and Engagement:
   • Maintain a professional and engaging tone in all chat communications.
   • Build rapport with leads to create a positive experience and encourage action.
   • Assist leads with troubleshooting or any technical difficulties during the sign-up process.
3. Coordination and Collaboration:
   • Collaborate with the admissions and marketing teams to stay updated on campaigns and processes.
   • Communicate frequently with team members to ensure seamless lead handling.
   • Escalate complex queries or issues to the appropriate department when needed.
4. Record Keeping and Reporting:
   • Document all interactions and updates in the CRM system accurately.
   • Track lead progress and provide feedback to improve campaign strategies.
   • Generate regular reports on chat performance and lead conversions.

Qualifications and Skills:

• Excellent written communication skills in English (additional languages are a plus).
• Strong interpersonal and problem-solving skills.
• Ability to multitask and manage time effectively.
• Familiarity with CRM systems and chat platforms (training will be provided).
• Previous experience in customer support, sales, or related fields is preferred.
•  

Location:
Remote

Job Type:
Full-time

Deadline:
15th of February 2025

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Admission Coordinator” in the subject line.

Vacancy is closed

Vice Chancellor

Job Description:
The Vice-Chancellor is the chief executive officer of the university, responsible for providing visionary leadership, strategic direction, and overall management to ensure the institution’s growth, academic excellence, and operational efficiency. The Vice-Chancellor will foster a culture of academic innovation, inclusivity, and collaboration while maintaining the highest standards of integrity and accountability. Click here to view complete details

Qualifications:
A doctoral degree or equivalent in a relevant field from an accredited institution. The candidate should have a distinguished academic record, must hold the rank of Professor, ideally with a strong research background.

Experience:
A minimum of 15 years of progressive leadership experience in higher education, with a proven track record of success in academic administration, strategic planning, and financial management.

Skills:

• Exceptional leadership and interpersonal skills.
• Strong strategic thinking and problem-solving abilities.
• Excellent communication and public speaking skills.
• Ability to build consensus and collaborate effectively with diverse stakeholders.

Location:
The Gambia

Deadline:
22nd December, 2024

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm

Vacancy is closed

Performance Marketing Manager

Main Responsibilities:

• Develop and execute a comprehensive performance marketing strategy aimed at student acquisition, lead generation, ROAS.
  Lead the development, execution, and management of paid media campaigns across digital channels, including but not limited to Google Ads, Facebook Ads, affiliate/Influencer marketing, display, and retargeting.
• Manage advertising budgets to ensure an optimal balance between cost-efficiency and maximizing ROI, while consistently lowering Customer Acquisition Cost (CAC).
• Plan and execute A/B testing, optimize landing pages, and drive continuous conversion rate improvements.
• Track, analyze, and report on key performance indicators (KPIs) to measure campaign success, with a focus on enrollment growth and student engagement.
• Collaborate closely with cross-functional teams (Graphic Design, Sales) to drive alignment and optimize marketing automation, email marketing, and nurturing programs.
• Identify, evaluate, and test emerging digital channels and new media opportunities to continually expand IOU’s reach and student acquisition funnel.
• Ensure seamless integration between organic, paid, and owned media strategies to drive a holistic marketing approach.
• Stay updated on industry trends, tools, and technologies to ensure the IOU remains at the forefront of performance marketing innovation.

Key Responsibilities:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• **3+ years of experience** in a similar performance marketing role, ideally in the education or online learning sector.
• Proven experience in building and executing multi-channel marketing strategies, including PPC, affiliate marketing, SEO, and social media.
• Strong expertise in campaign analytics, channel reporting, and proficiency in tools like Google Analytics, Google Tag Manager, and other ad tracking platforms.
• Excellent analytical skills, with the ability to use data-driven insights to guide decision-making and optimize performance.
• Results-oriented mindset with a focus on exceeding established metrics.
• Strong communication and collaboration skills with a proactive, problem-solving attitude.
• Experience with marketing automation tools and CRM platforms is a plus.

Location:

Remote

Job Type:
Full Time

Deadline:
25th November 2024

Apply Now:
Please send your updated resume to careers@iou.edu.gm. Please mention “Application for Performance Marketeer Manager” in the subject line.

Vacancy is closed

Donation Manager

Job Description:
The Donation Manager plays a pivotal role in securing financial support for IOU’s 1MAS scholarship program and other projects. They are responsible for developing and implementing fundraising strategies, engaging with donors, and maintaining the donation platform. Click here to view complete details

Qualifications:
Bachelor’s degree in marketing, communications, nonprofit management, business, or a related field.

Experience:
At least 3-5 years of experience in fundraising, donor management, or nonprofit development roles.

Skills:

• Communication Skills:
  Excellent written and verbal communication to engage donors effectively.
  Ability to craft compelling fundraising appeals and stories.
• Relationship Building:
  Strong interpersonal skills to connect with donors, partners, and HNWI.
  Empathy and active listening to understand donor motivations.
• Fundraising Expertise:
  Knowledge of fundraising techniques, including social media advertising, crowdfunding, major gifts, and grant writing.
  Experience in donor prospecting and cultivation.
  Fundraising landscapes evolve; the Donation Manager should stay informed about industry trends and adapt strategies accordingly.
• Technical Proficiency:
  Familiarity with WordPress or similar content management systems.
  Basic understanding of web analytics and donation tracking tools.
• Ethical Conduct:
  Maintain Islamic ethics, integrity, transparency, and confidentiality in all fundraising activities.

Location:
Remote Work

Deadline:
22nd December, 2024

Apply Now:
Submit your resume, covering letter, and professional references to careers@iou.edu.gm

Vacancy is closed

Web Developer

Qualifications & Experience:
Bachelor’s degree in IT/Computer Science

Experience

• Minimum 2 years relevant experience PHP, MySQL, Javascript, CSS is mandatory
• Fluent in English
• Any knowledge of PHP frameworks like Laravel, and/or experience with JS frameworks are favourable

Location:
Remote Work

Deadline:
30th of October 2024

Apply Now:
Upload your CVs and fill out a form on https://bit.ly/IOUwebDeveloper
For further inquiries contact us on careers@iou.edu.gm

Vacancy is closed

HoD: Department of Psychology

Role:
Academic

Job Description:

The International Open University (IOU) aims to provide global access to quality education programs for students at virtually no cost. Its mission is to change the Muslim Nation and the world situation through appropriate, Islamized and easily manageable education. Making authentic Islamic knowledge readily available to the world through the Internet solely for Allah’s pleasure is a noble life-goal Click here to view complete detail

Qualifications:
PhD in any specialised area of Psychology.

Experience

• At least 10 years teaching experience including five-years post-PhD experience.
• Managing academic research projects. Curriculum development.

Publications:
At least ten research papers published in reputed refereed academic journals.

Location:
Remote Work

Deadline:
31st January, 2024

Apply Now:
Vacancy is closed

Vacancy is closed

HR Specialist

Role:
Administrative

Qualifications:
Bachelors/Masters Degree in Business Administration, Human Resource Management, or related field.

Experience

• Minimum 3 years of experience in the field of Human Resources Management

Location:
Remote Work

Deadline:
28th January, 2024

Apply Now:
Vacancy is closed

Vacancy is closed

Director of Administration HQ

Role:
Administrative

Job Description:

The Director of Administration is a key leadership role responsible for overseeing and actively managing the day-to-day operations of the office. This dynamic and hands-on position requires a proactive individual capable of taking charge, implementing efficient processes, and ensuring the smooth functioning of the administrative aspects and daily operational activities at the HQ. This position carries the responsibility of ensuring that the staff under this position perform their duties in a professional and timely manner.

Qualifications:
Masters degree in Business Administration, Management, or a related field.

Experience

• Minimum 7 years of prior experience in a similar role.
• Proven experience in a leadership role with hands-on management of administrative operations.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Familiarity with administrative software and technologies.
• Ability to work in a fast-paced and dynamic environment.
• Familiarity with financial management and budgeting processes.
• Strategic thinking and problem-solving skills.

Location:
Head Quarters – The Gambia

Deadline:
12th of December, 2023

Apply Now:
Vacancy is closed

Vacancy is closed

Head of Department – Education

Role:
Academic

Job Description:
The Head of Department of Education will be responsible for providing strong leadership in administering the department. It is a highly demanding role requiring strategic and operational leadership, vision and engagement along with dedication and commitment. Click here to view complete detail

Minimum Education:
Essential: PhD in any specialised area of Education or Special Education.
Desirable: Post-Doc qualification in any of the above areas.

Skills

• At least 10 years teaching experience including five-years post-PhD experience.
• Managing academic research projects.
• Curriculum development.

Location:
Remote Work

Deadline:
25th of April 2023

Apply Now:
Vacancy is closed

Vacancy is closed

Head Librarian

Role:
Academic

Job Description:

Responsibilities outlined below is only a summary of what is required to carry out this job in a most productive way. These points only reflect the mode of selection process on which the decision of appointment will be made.. Click here to view complete detail

Qualifications:
BA / BS in Library Science along with excellent computer skills

Experience

• At least five-year’s experience of developing and administering digital library and relevant resources
• Excellent written and verbal skills in English

Languages:

• Essential: Excellent written and verbal skills in English
• Desirable: Fluency in Arabic

Location:
Remote Work

Deadline:
28th November 2023

Apply Now:
Vacancy is closed

Vacancy is closed

Academic Coordinator and Course Facilitator

Role:
Academic

Job Description:
As an academic coordinator and course facilitator, you will coordinate administration and delivery of courses, and teach in selected courses offered in the English Language Centre and Continuing Education Unit. Click here to view complete detail

Minimum Education:
Relevant Bachelor’s degree in Education, Linguistics or Applied Linguistics is essential with a TESOL/TEFL/CELTA qualification; a postgraduate degree is preferred.

Skills

• Proven record in academic, student service, and administrative roles.
• Five years of teaching/facilitation experience (including online learning).
• Familiarity with ESL networks and teaching frameworks.
• Familiarity with working with educational policies.
• Familiarity with online learning management systems (Moodle).
• Familiarity with continuing education and professional development.

Location:
Remote Work

Apply Now:
Vacancy is closed

Vacancy is closed

Donations Manager

Role:
Fundraising

Job Description:
To provide administrative and strategic development to aid the process of donor care management. Establish a framework of operations, standards and processes that facilitate a streamline process of donation processing and donor care management. Additionally, to be responsible for giving financial and statistical clarity on income amounts and donation trends periodically with a heavy focus on data analytics. Lead the department in maintaining donors, nurturing the donor’s ongoing support, building trust, rapport and providing insights to help the fundraising and marketing endeavors and ultimately drive business decisions.
Click here to view complete detail

Minimum Education:
Educated to A-level Standard
Degree in relevant field or equivalent by experience

Skills

• Good communication and interpersonal skills
• Good organizational and effective time management skills
• Good ICT skills including software packages e.g., Office 365
• Good understanding of Zakat
• Strong analytical skills – Excellent data/financial recording and reporting skills, including accuracy and attention to detail
• Confidence to represent IOU at events and on other occasions

Location:
Remote Work

Apply Now:
Vacancy is closed

Vacancy is closed

Insights Magazine Editor

Role:
Marketing

Job Description:
Overseeing the content and quality of the Insights Magazine publication and ensuring that the features are Islamic, topical, interesting and informative.
Click here to view complete detail

Minimum Education:
Bachelor’s degree in communications/journalism or related.

Experience
At least three years of work experience as a magazine or newspaper editor.

Location:
Remote Work

Apply Now:
Vacancy is closed

Vacancy is closed

HoD: Department of Psychology

Role:
Academic

Job Description:
The International Open University (IOU) aims to provide global access to quality education programs for students at virtually no cost. Its mission is to change the Muslim Nation and the world situation through appropriate, Islamized and easily manageable education. Making authentic Islamic knowledge readily available to the world through the Internet solely for Allah’s pleasure is a noble life-goal and a mission well worth sacrificing all of one’s energies and means for.
Click here to view complete detail

Minimum Education:
PhD in any specialised area of Psychology.

Experience
At least 10 years teaching experience including five-years post-PhD experience.

Location:
Remote Work

Apply Now:
Vacancy is closed

Vacancy is closed

Publication Officer

Role:
Administrative

Job Description:
The post-holder will be responsible for proofreading and editing of a wide range of academic manuscripts including books, research papers, essays, and other publishing material.
Click here to view complete detail

Minimum Education:
Masters in English or Islamic Studies or in any discipline of Social Sciences or  Humanities with strong Islamic background

Experience
5 years relevant experience

Location:
Remote Work

Apply Now:
Vacancy is closed

Vacancy is closed

Quality Assurance Officer (Gambia)

Role:
Administrative

Job Description:
The Quality Assurance Officer is responsible for the operational management and support of
academic standards and quality enhancement across the university.
Click here to view complete detail

Minimum Education:
A Master’s degree in a relevant discipline

Experience
5 years relevant experience

Location:
Gambia

Apply Now:
Vacancy is closed

Vacancy is closed

Lecturers Faculty of Education

Role:
Academic

Job Description:
The Lecturer is responsible for providing a high-quality teaching and learning experience to students and for making ongoing contributions to the academic mission of IOU.
Click here to view complete detail

Minimum Education:
Must have a minimum of a Master’s Degree in the relevant field.

Experience
Minimum 5 years of teaching experience in the relevant field

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Digital Marketing Executive

Role:
Administrative

Job Description:
Lead the social media marketing aspects of the University promotions.
Click here to view complete detail

Minimum Education:
Bachelors degree in Marketing, Sales or Business Administration

Experience
Experience working in service industries ideally Education

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Dean Faculty of Liberal Arts & Sciences

Role:
Administrative/Academic

Job Description:
The Dean will be academic and executive head of the faculty as such will be responsible directly to the Deputy Vice Chancellor – Academic
Click here to view complete detail

Minimum Education:
PhD in any area of Islamic Sciences, Social Sciences or Humanities.

Experience
At least 15 years teaching and/or research experience.

Location:
Remote

Apply Now:

Vacancy is closed

Vacancy is closed

Director of Administration (Gambia)

Role:
Administrative

Job Description:
Responsible for all administrative aspects of the University’s headquarters (HQ), staffing, facilities, telecommunications, database management, fulfilment, purchasing, postals/receiving, etc.
Click here to view complete detail

Minimum Education:
Master’s in administration, Humanities, Social Sciences or any related field

Minimum Experience:
At least 5 years of senior administration experience preferably in a higher education institution.

Location:
Gambia

Apply Now:
Vacancy is closed

Vacancy is closed

Head of Department of Business Administration

Role:
Academic Role

Job Description:
IOU gives high importance to provide quality education to its students around the world.
Presently, we are in the process of recruiting a Head of Department of Business Administration
who will be responsible for providing strong leadership in administering the department. It is a
highly demanding role requiring strategic and operational leadership, vision and engagement
along with dedication and commitment.
Click here to view complete detail

Minimum Education:
PhD in any specialised area of Management or Business Administration.

Minimum Experience:
At least 10 years teaching experience including five-years post-PhDexperience.

Publications:
At least ten research papers published in reputed refereed academic journals

Language:
Excellent written (academic) and verbal English skills

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Teaching Faculty in the Department of Education

Role:
Academic Role

Job Description:
IOU gives high importance to provide quality education to its students around the world. We intend to recruit a dynamic member of teaching faculty in the Department of Education who will be responsible for online teaching to our students.
Click here to view complete detail

Minimum Education:
MA, MS of MPhil in any specialized area of Education or Special Education

Aptitude
Excellent ability to teach online classes

Language:
Native or near native English speaker
Excellent written (academic) and verbal English skills.

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Student Recruitment Officer

Role:
Administrative

Job Description:
Be a part of the recruitment team and be responsible for building awareness and growing enrolment at the institution.
Click here to view complete detail

Minimum Education:
Bachelor’s degree in Marketing or Sales

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Director of Information & Communication Technology

Role:
Administrative

Job Description:
As the ICT Director, responsible for the management, strategy and execution of IT infrastructure of the University.
Click here to view complete detail

Minimum Education:
Bachelors or Masters Degree

Minimum Experience:
10 Years of experience as Senior Developer

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Director Research & Publications

Role:
Academic

Job Description:
Research and Publications who will be responsible for planning and implementing new research programs and protocols into in the university. It is a highly demanding role requiring strategic and operational leadership, vision and engagement within and outside of IOU. The post holder will develop a comprehensive multi-dimensional research strategy for the university with its short, medium and long run approaches.
Click here to view complete detail

Minimum Education:
PhD in any area of Islamic Sciences, Social Sciences or Humanities.

Minimum Experience:
At least 15 research papers published in reputed refereed academic journals.

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Recruitment of Research & Publication Officer

Role:
Academic

Job Description:
Research and publication is an important activity in every international organisation especially in universities. In IOU, the Research and Publications Officer will be responsible for a variety of jobs mentioned hereunder. It is a highly demanding role requiring strategic approach in performing diversified responsibilities.
Click here to view complete detail

Minimum Education:
MA in Islamic Studies or in any discipline of Social Sciences or Humanities with strong Islamic background

Minimum Experience:`
At least five-year’s experience of:
o Editing
o Proofreading
o Typesetting / formatting (relevant softwares)
o Publishing of academic documents

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Recruitment of Teaching Faculty in the Department of Education

Role:
Academic

Job Description:
IOU gives high importance to provide quality education to its students around the world. We intend to recruit a dynamic member of teaching faculty in the Department of Education who will be responsible for online teaching to our students.
Click here to view complete detail

Minimum Education:
MA, MS of MPhil in any specialised area of Education or Special Education

Minimum Experience:`

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Recruitment of Head of Department of Education

Role:
Academic

Job Description:
IOU gives high importance to provide quality education to its students around the world. Presently, we are in the process of recruiting a Head of Department of Education who will be responsible for providing strong leadership in administering the department. It is a highly demanding role requiring strategic and operational leadership, vision and engagement along with dedication and commitment.
Click here to view complete detail

Minimum Education:
PhD in any specialised area of Education or Special Education.

Minimum Experience:`

At least 10 years teaching experience including five-years post-PhD experience.

Location:
Remote

Apply Now:
Vacancy is closed

Vacancy is closed

Librarian

Role:
Academic

Job Description:
A well-established online library is the key to promoting and strengthening research activities in a university. Therefore, we are pleased to announce the position of a dynamic Librarian who will provide vision in creating, sustaining and further developing of our online resources. We are undergoing a transformation programme and are looking for a Librarian with specific expertise in digital resource management.
Click here to view complete detail

Minimum Education:
BA / BS in Library Science along with excellent computer skills

Minimum Experience:`

At least four-year’s experience of managing online library resources

Location:
Remote

Apply Now:
Vacancy is closed